POLICIES

By submitting payment you agree to the following terms:

 

REFUND/CANCELLATION POLICY:

 
A valid credit card or debit card is required to guarantee and pay for your Gonzo’s Rolling Arcade party. There will be a $25 cancellation fee for all parties or events canceled after payment is received. There will be a $100 cancellation fee for all parties or events canceled after payment is received and within 30 days of scheduled event. NO REFUND in the event of 2 hour party reservation being canceled within 14 days of your event. NO REFUND in the event of 3+ hour Event reservation being canceled within 30 days of your event. Gonzos Rolling Arcade will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

 

TIPS:

The GAME WIZARD will entertain your gamers Tipping for service is a great idea, but not required.

 

TRAVEL SURCHARGE:

Our primary service area is a 30-mile radius from the zip code 75048. We also service a “secondary” area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service area map.

 

BAD WEATHER:

We will make every effort to accommodate your event when the weather is bad. If the event of severe lightning, flooding, or high winds, we reserve the right to reschedule your event.

 

SUPERVISION:

The Game Wizard will keep your guests entertained. We do ask that an adult be on property in the event they need to be contacted.

 

ALCOHOL/DRUGS:

You may serve alcohol at a Gonzo’s Rolling Arcade event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served to protect our employees and equipment. Drugs of any sort will not be tolerated in or around Gonzo’s equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

 

DAMAGE/INJURY:

Gonzo’s Rolling Arcade or any of it’s employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Gonzo’s Rolling Arcade reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful 
damage of same by client’s guests. Gonzo’s rolling Arcade or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

 

PICTURES:

During your party the Game Wizard will occasionally be taking pictures of the party in and around the trailer. You will then be able to view these pictures on Gonzo’s Rolling Arcade Facebook Fan Page and copy them to your files. If you do not want our Game Wizard taking and/or posting pictures please notify us. This is a service we provide to our guests to capture the gaming action.

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